Do you post to other countries?
Yes, Much of Sharon's work is bought by customers across the world, inc. USA, Canada and even as far as Japan and Austraila. If you would like to purchase a portrait, but do not see a shipping rate to your destination, don't worry, Sharron can delivery to most countries. Please contact Sharon for more details.
Will my portrait need framing?
Yes. all of Sharon's pet portraits will require framing. Unless stated at the time of purchase, you will need to take you portrait to a framer for bespoke framing.
Will my portrait need signing for on delivery?
Yes. unless otherwise arranged, all pet portraits are sent by special delivery, this will need to be signed for.
Will my portrait need to be displayed under glass?
Yes, All of Sharon's portraits need to be framed under glass.
Where should I should avoid hanging my portrait?
You should avoid damp, or moist conditions. As with all artwork, you should avoid hanging your portrait in strong sunlight. (Most framers offer UV protective glass, this has the advantage of protecting the paintings colours)
Do you offer any guarantees?
Yes. It is obviously important that your portrait is an accurate representation of your pet. If for any reason you would like a part of the portrait adjusting, then simply return it to Sharon with a clear description of what it is you want altering.
Sharon has been working as a portrait artist for many many years and is confident of her ability to capture your pets likeness.
As my portrait is a gift, would be able to ensure the portrait remains a surprise?
Pet portraits are popular gifts and so over the years Sharon has become expert in keeping things secret. Alternative arrangments can be made when ordering.
My pet has passed away, can you still complete a portrait?
Yes, as long as you have photographs of sufficient quality.
Would you be able to paint my pet Lizard?
Can you paint a pet portrait in oils?
Yes, almost any medium can be used, however, gouache watercolour is the ideal medium as it's fast drying and excellent for capturing fine detail.
What happens after I submit my order?
As soon as Sharon receives your order, you will be sent an email which contains a dropbox link. Simply save your chosen images to this folder, along with any instructions. These can be added as a text file. (please remember to name your chosen image as PRIMARY)
Sharon will review the photographs and either immediately confirm your portrait completion date, or advise regards possible changes which might enhance your portrait.
Instead of uploading a photograph, can I send a link to a pictures that I have on the internet?
Yes, but please ensure that the permissions on the cloud page are set to public, otherwise we wont be able to open and view the images.
Photographs on social media sites, such as Facebook can result in lower resolution images.
What is the best format to upload my images?
Any digital image is fine, jpg, bmp, png, giff, etc. Including pdfs.
Can I buy a gift card or gift certificate?
Yes, on occasions, a customer may have left it too late to have a portrait completed. In these instances, buying a Gift Voucher is a popular alternative. To do this, simply chose the size and type of portrait you would like buy as a gift, and in the special instructions box on the purchase page, state that you are buying as a gift voucher, and include any alternative postal address. Sharon will then post you the gift certificate which is finished with a custom wax seal.
Are sales secure and do you hold any financial information?
If you look in the top left side of the address bar (URL), you will see a green padlock. Websites with this padlock are verified for secure payment.
We hold no financial information, nor in fact ever see any financial details. Payments go directly through our registered and licensed payment gateway. Consequently, you can buy with total confidence and security.
©SharonPrice-James Fine Art All Rights Reserved 1994-2018
If you wish to use any of Sharon's images, please be kind enough to ask permission first. Sharon as always will be as accommodating as possible.